There is a growing effort in the broadcasting industry to raise awareness about unconscious bias. Researchers define it as prejudice or unsupported judgments that unfairly show favor against or for one thing, person, or group. The word unconscious is important because in this context it implies the bias comes automatically as the brain makes quick judgments based on past experiences and understandings. The idea of unconscious bias has certainly prompted many moments of self-reflection for me. I'm fortunate to work for a company that is encouraging its employees to explore themselves and the way we do business.  

Part of the self-reflection has forced many news leaders to assess how and who we hire.  According to RTDNA, more than 70-percent of television news employees are considered White.  The next largest group is made up of people who identify as African American, at just over 12-percent.  While I certainly believe an employee's experience and ability should be the main factor in whether they're hired, it's hard to ignore the need for more diverse voices in the industry. Some of my strongest and most valued colleagues have been people who think and look differently than me.  The variety of opinions and ideas from a room full of people with unique backgrounds has provided us thoughtful content that is so much better than many of our competitors. Diversity goes beyond race, though. Sexual orientation, age, religion, physical ability and immigration status are just a few of the traits, characteristics, and identities that help define some who can be valuable newsroom citizens. The world would be a boring place with a bunch of folks just like me!

I took part in a recent session put on by Poynter tackling issues surrounding inclusive journalism. One of the biggest take-aways for me was remembering how important empathy can be. Recognizing a person's perspective is their truth is something we all could benefit from.  My desire is to build a connection with each employee I work with;  Empathy is great way to start.

My resume

Experts say it's wise to continually update your resume.  While certainly important, I would also suggest there's value in updating your life experience that can then help you revise your work/life experience on paper.  Here's where I am. 

Assistant News Director, KENS-TV, San Antonio, Texas

January 2018 – Present

• Lead daily operations of 75-member news department
• #1 in households and key demographics for AM and 5pm news products after a decade in 2^nd and 3^rd place
• Recruit, hire, mentor, and develop diverse variety of employees for career progression and performance improvement
• Successfully coordinated move from in-person to remote work for entire news department during a pandemic, then the return to building work 13 months later

 

Investigative Reporter, KENS-TV, San Antonio, Texas

January 2017 – January 2018

• Lead reporter who broke impactful enterprise stories on a weekly basis.
• Worked solo to research, shoot, edit and present investigative news stories for TV and online publications

 

Chief Communications Officer, Bexar County Sheriff’s Office, San Antonio, Texas

August 2014 – January 2017

• Successfully lead crisis management efforts for Sheriff and senior leadership during multiple high-profile events
• Developed and executed a multi-part survey aimed at improving internal communications
• Primary writer and researcher for annual reports, speeches, and memos for sheriff

 

Assistant News Director, KABB TV, San Antonio, Texas

April 2011 – August 2014

• Guided team from 4^th place in households and key demographics to #1 in late newscasts
• Spearheaded the merger of news operations with WOAI-TV

 

Previous positions include:

Director of Public Information, Judson Independent School District, San Antonio, Texas

Anchor/Reporter, KABB TV, San Antonio, Texas

Reporter/Anchor, Spectrum News (previously News 8 Austin), Austin, Texas

 

Education

Master of Arts in Communication and Leadership          

Gonzaga University, Spokane, Washington

 

Bachelor of Fine Arts in Radio/Television                                   

Sam Houston State University, Huntsville, Texas

Awards/Honors

-          “40 Under 40”, San Antonio Business Journal, 2010       

-          Los Angeles Marathon, Finisher, 2010

-          Best Reporter, Honorable Mention, Texas Associated Press Broadcasters, 2009

-          Contributor, Edward R. Murrow Award for Continuing Coverage, 2006

-          Best Documentary, Texas Associated Press Broadcasters, 2006

-          Best TV Special (Anchor), Texas Associated Press Broadcasters, 2005

 

Community Involvement

-          Mentor, Big Brothers Big Sisters of South Texas, 2008 – Present

-          Customer Experience Program Advisory Panelist, University of Houston, Bauer College of Business, 2021 - Present

-          Life Member, Sam Houston State University Alumni Association

-          Alumni Board Member, Sigma Phi Epsilon Fraternity, St. Mary’s University

Thoughts on Neil Postman

Neil Postman had a unique trait you do not see in many people; Postman made his opinions very clear.  The former New York University professor wrote dozens of books, in addition to hundreds of articles and essays.  Postman died in 2003, but his legacy lives on (Boston Globe, 2003).  I will show you why Postman has gained a reputation for being critical of modern technology.

Postman certainly made broad generalizations, but he had good reason.  The amount of technological advances Postman witnessed in his 72 years of life was enormous.  Postman called the effects of modern advancement strange and dangerous (Postman, 1993: 20).  Postman (1993) warns that new technologies alter the structure of our interests and how we think.  When discussing computers, Postman warns users to examine how computers will alter our conception of learning (Postman, 1993: 19).  It is easy to say Postman is a pessimist, but I do believe he presents a legitimate concern that people should think about the good and bad with new technology.  I love Postman’s definition of Technophiles.  Postman gives the name to people who only see what new technologies can do, and not what technologies will undo (Postman, 1993: 5).  How many times do you hear of people standing outside stores for hours to get the latest and greatest new gadget?  Having friends who have camped in freezing weather in dark parking lots, I can tell you these people are not concerned about what problems will occur from their new toy.

Postman’s reputation for being critical of the media and modern technology is evident in his classification of cultures.  While some historians base their labeling on social, educational, or financial standards, Postman manages to incorporate technology.  His approach is brilliant!  Postman considers tool-using cultures scarce in the current world, a culture that was dominant in the seventeenth century (Postman, 1993: 22). Postman said tool-using cultures were created to solve urgent problems of physical life, such as in the use of waterpower (Postman, 1993: 23).  Postman said this culture was also utilized in the symbolic world of art, politics, and ritual.  He refers to the construction of castles and cathedrals to demonstrate his point (Postman, 1993: 23).  Postman (1993) labeled the 18^th century as the beginning of technocratic culture.  Citing the creation of the steam engine in 1765, Postman said technocratic cultures foster the rewarding of more productive inventions and creations, and the shunning of technologies the new tools replace (Postman, 1993: 41).  Lastly, Postman introduces the technopolistic culture.  Postman believes the responses generated in these societies tend to only focus on what new technologies do, not the negative effects (Postman, 1993: 5).

Having studied Postman and his thoughts in the past, I have come to believe he was a man who believed that technology forms how people think.  In his book Amusing Ourselves to Death: Public Discourse in the Age of Show Business, Postman said, “to maintain that technology is neutral, to make the assumption that technology is always a friend to culture is, at this late hour, stupidity plain and simple." I agree completely with Postman.  When a technology eliminates the need for someone to think in order to do a specific task, it cannot help but create an effect, either negative or positive. As the authors of Computer Mediated Communication point out, technology will enable some uses, but restrict other uses, ultimately causing people to use them in certain ways. (Thurlow, Lengel & Tomic, 2007: 43)

In conclusion, Postman appears to be biased against new technologies, but I feel he is simply being realistic.  It is my opinion Postman has presented plenty of reasons for people to be concerned about so-called advancements in technology.  Advancement in technology does not necessarily mean advancement in common sense or the betterment of a society.

References 

Boston Globe. (2003, October 9). Obituaries. Retrieved February 17, 2011, from Boston.com: http://www.boston.com/news/globe/obituaries/articles/2003/10/09/neil_postman_72_critic_of_tv_industry/

Postman, N. (2005). Amusing ourselves to death: Public discourse in the age of show Business. London: Penguin Group.

Postman, N. (1993). Technopoly: The surrender of culture to technology. New York, NY: Vintage Books

Thurlow, C., Lengel, L., & Tomic, A. (2007). Computer mediated communication. Los Angeles, CA: Sage Publications

Orality

            Words help inform, express emotions, and entertain.  When words are put on paper they have endless life.  Words that are only verbalized can be forgotten or have their meanings misinterpreted in a matter of seconds.  In this blog, I intend to highlight the power of communication through written words and spoken words.  I will also show you how the use of words has evolved over time. 

            Looking through the pages of Genesis in The Holy Bible we see a narrative outlining the beginning of time as we know it.  All but two of the 31 verses in chapter one of Genesis in the King James Version of The Holy Bible begins with the word ‘and’; The Douay has the same features.  Newer translations offer a different style to modernize the text.  The New American translates the Hebrew we or wa as ‘and’, ‘when’, ‘then’, ‘thus’, or ‘while’ (Ong, 1982: 37).  Original transcripts feature archaic words, so it is not uncommon to see words featured in older texts of The Holy Bible translated to modern terms.  Walter Ong (1982) said when generations pass and the object referred to by the archaic word is no longer used its meaning is often altered or disappears.  Those words we today see as archaic were the words people verbally used hundreds of years ago.  The Holy Bible itself was drafted based on words spoken to men by God.

In some cases we see God inspired words removed from modern Bible translations. For instance, the New International Version does not have Acts 8:37.  The verse reads, “And Philip said, If thou believest with all thine heart, thou mayest. And he answered and said, I believe that Jesus Christ is the Son of God.”  According to Like The Master Ministries, the verse did not occur in the earliest manuscripts of the New Testament. The verse did not appear until about 500-600 A.D. in a manuscript now known as Codex Laudianus. The passage was inserted by a scribe who wanted to explain why the Ethiopian eunuch was baptized (“Bible questions,” 2011).  Bible scholars also point to the Apostle John’s statement found in John 21:25, which says “And there are also many other things which Jesus did, the which, if they should be written every one, I suppose that even the world itself could not contain the books that should be written.”

Like The Holy Bible, The Illiad is believed to be an oral creation.  In The Illiad, Homer uses elaborate and sensational words to tell the story of Achilles and the Greek siege on Troy. The Illiad is incredibly violent.  Physical violence is often a characteristic of oral narrative (Ong, 1982: 45).  Ong (1982) said ignorance of causes of disaster can foster tension. In lieu of physical causes, hostility is often directed toward people.  When verbal communication must be by direct word of mouth, interpersonal relations, good or bad, are kept high (Ong, 1982: 45). With this mindset, one could say we are safer with the use of writing!

Walter Ong wrote that writing is a technology that restructures thought (Ong, 1986).  Technology is defined as the practical application of knowledge especially in a particular area (“Dictionary and,” 2011).  Many of us correlate technology with electronic devices.  The definition of technology, and Ong’s statement, makes us realize pencil and paper can make a difference in lives just like electronics.  When I read a piece of history for the first time it changes what I know.  If someone had not documented that information, I would have to receive the information verbally.  Without writing, words are sounds with no focus or trace; there is nowhere to “look” for them (Ong, 1982: 31).

Our minds are often filled with what seems like a million thoughts.  Relying on my mind as a source of accurate knowledge is not something I recommend.  Words spoken have a short life, whereas words written have the potential to transcend centuries.  As I have highlighted above, words have a lot of power; they should be respected by being given a longer chance of survival.

References

Bible questions & answers. (2011). Retrieved February/3, 2011, from http://www.neverthirsty.org/pp/corner/read1/r00583.html

Dictionary and thesaurus. (2011). Retrieved February/3, 2011, from http://www.merriam-webster.com

Ong, W. (1982). Orality and literacy: The technologizing of the word. London: Methuen.

Reflections on COML 509 Readings

We all do it, but we rarely discuss it. Don’t worry, I am not going to get graphic or perverse!  What I want to examine is how we communicate in 2011.  The way you are seeing this message now is what I want to focus on – computer mediated communication.  Through the internet we conduct business, search for true love, and sometimes develop bad habits.

Email allows me to communicate with people around the world instantly.  The problem with email is that it can be hard determining the sender’s tone.  Thurlow, Lengel, and Tomic (2007) point out how some scholars believe the absence of visual cues in technologically mediated communication creates an increase in perceived distance between communicators.  Because there is not a face-to-face interaction, I think people tend to be more aggressive in their messages.  They cut to the chase and say what they want.  That approach can be interpreted as someone being rude.  I find myself adding emoticons to messages sometimes when I fear they could be interpreted the wrong way.  Thurlow et al. (2007) say the positive side to electronic communication is that communicators are less likely to be prejudiced by status or physical appearance.  While there should not be an imbalance in how one sees themselves compared to the person on the other end of the message, there should be some level of respect that motivates people to not let their hair down too much!

             Online dating websites tend to foster an environment where people can communicate more freely.  On some sites people communicate a little too freely.  It is not hard to stumble upon a picture of someone’s anatomy when searching through Craigslist.org.  Most of the people posting pictures on Craigslist.org appear to be looking for physical sex or cybersex.  However, there are some users on Craigslist.org, and websites like eHarmony.com and Match.com, who are looking for spouses.  Match.com boasts its website produces 6 million dates a year (“Match.com releases,” 2009).  I recently joined eHarmony.com to see what online dating had to offer.  I had email communication with a few women and even had a couple dates.  I learned people always use their best photos and tend to exaggerate their best traits online!  I also have come to realize there is a reason dating websites do not make data regarding how many weddings resulted from their site easily available-there probably are not many weddings to discuss.  The fact is you need physical interaction to determine if a physical relationship is going to work.  While I realize love can blossom online, it cannot fully develop there.  Thurlow et al. (2007) are in alignment with my theory, saying an important factor in determining how likely we are to be attracted to someone is whether or not we anticipate future interaction.

               Whether it is the search for true love, or a desire to constantly know what is going on in the world, people can become addicted to the internet.  Popular social websites draw users in with the ability to see loved ones status updates as they’re posted.  Thurlow et al. (2007) point out how online pornography revenues in the United States were expected to reach $400 million by 2006.  When millions of dollars are spent on online pornography you can only assume there are regular users who are potentially addicted to the websites offering content.  I have friends who struggle with pornography addictions prompted by internet addiction.  When you spend most of your free time online, it is safe to say you are probably an addict. 

                Thurlow et al. (2007) appear to be supporters of CMC.  There are many reasons to understand why the authors enjoy this form of communication.  However, it is important to recognize the good and bad that comes with CMC.  We should not dismiss the pros and cons based on our fears or misunderstandings.  The means may change, but as long as we continue communicating we will all survive.

 

References

Thurlow, C., Lengel, L., & Tomic, A. (2007). Computer mediated communication. Los Angeles, CA: Sage Publications

 

Match.com releases stats for Q1, 2009. (2009). Retrieved January/16, 2011, from http://www.datingsitesreviews.com/article.php?story=Match-com-Releases-Stats-for-Q1-2009